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The device fails to be added in account?
1.Make sure the wifi network is 802.11b/g/n 2.4GHz.
2.Make sure the device works with the App in same wifi configuration mode:EZ or AP.
3.Make sure the input SSID and password of the wifi network are correct.
4.Make sure the wifi internet is working fine.
The device does not change while the water leak is detected?
1.Make sure the device is in your main device list in APP.
2.Make sure the device is powered on.
3.Make sure the wifi internet is working fine.
4.Make sure the mobile phone internet connection is available.
The notification can not be alerted on APP with my android system?
1. Make sure the alarm setting in APP is enabled.
2. Make sure the push notification is enabled for this APP for android system.
3. Make sure the notification setting is different from the version of android system and the model phone.
Does is work with Amazon Alexa?
Yes, it’s compatible with Alexa, as well as Google Home.