How to Install the MOES AI Desktop Control Panel (TPL05-T1)

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This guide walks you from unboxing to a fully working panel: power, app, Wi-Fi, adding Zigbee and Bluetooth devices, Alexa, cameras, calling and IR control.

Video Guides

Three videos cover this installation end to end. Tap a title to watch, or scan the QR code if you are reading a printed copy.

Unboxing the MOES AI Desktop Control Panel

Unboxing and First Setup: Plug In and Power On

Covers Steps 1 to 5 below: what is in the box, first power on, the MOES app, Wi-Fi and binding the panel to your account.

Watch on YouTube

MOES AI voice speaker setup video

How to Use the AI Voice Speaker: Smart Home Control Made Easy

Covers Steps 6 to 11: pairing Zigbee and Bluetooth devices, Alexa, cameras and calling, IR control and customizing the screen.

Watch on YouTube

MOES desktop panel calling demonstration

Full Demo: Voice Control, Lights, Calls, Music and Intercom

The finished setup in use. Watch this after installation to see what the panel does day to day.

Watch on YouTube

Steps 1 to 5 follow the first video. Steps 6 to 11 follow the second. The third is the finished system in use.

Before You Start

What is in the box

Item Quantity Notes
AI Desktop Hub 5S 1 5-inch touchscreen panel
Power adapter 1 12V / 1.5A. Use the original adapter only.
Instruction manual 1 Keep it for the QR code and warranty reference

What you need

  • A Wi-Fi network at the place where the panel will stand. The panel connects to the internet over Wi-Fi, so the signal has to reach the desk or shelf you put it on.
  • A smartphone with the MOES app installed. The MOES app is recommended over Tuya Smart or Smart Life. Both still work, but the MOES app adds Siri scene control, widgets and scene recommendations.
  • A power socket within reach of the desk. The panel is a desktop device. It does not need wiring, mounting or a back box.

Where to place it

Do Avoid
Put it on a desk, console table or bedside table in the room you use most Bathrooms and other humid rooms. Indoor use only.
Place it in open space facing the room Enclosed cabinets, which block the microphone and the speaker grille
Face IR devices such as a TV or air conditioner Walls or furniture between the panel and the IR device
Keep the back of the unit clear Covering the speaker grille on the back

Infrared cannot pass through walls or furniture. If you plan to use the panel as an IR remote for an air conditioner or TV, put it in line of sight of those devices.

MOES desktop control panel with blue and champagne-gold audio graphics

Know the Panel

Control Location What it does
Mute button Top Cuts the microphone. The mute indicator light shows the state.
Volume up / volume down Top Adjust speaker volume.
Custom key Top Assignable in the app, for example a scene or a quick on/off.
AI button Both sides Starts a voice conversation with the assistant.
Microphone inlets Top edge Two mics. Do not cover them.
Mute indicator light Top Lights when the mic is muted.
Ambient light sensor Front Drives auto brightness.
Proximity sensor Front Wakes the screen when you approach.
IR learning window Front Learns a command from an existing remote.
IR blaster Front Sends infrared commands to TVs, air conditioners and other IR devices.
Speaker grille Back Single 5W speaker with a rear sound port. Keep it unobstructed.

Step-by-Step Installation

STEP 1Unbox and position the panel

Take the panel, the adapter and the manual out of the box.

Set the panel on a flat, dry surface in the room you want to control.

Turn the unit so the front faces the room and the back speaker grille is not against a wall or cushion.

If you plan to use IR, check now that the front has a clear line of sight to the TV or air conditioner.

STEP 2Power on

  • Plug the original 12V / 1.5A adapter into the panel and into a wall socket.
  • The panel boots to the startup screen automatically. The first boot takes a short while.
  • Wait for the welcome screen. Do not press the reset button or turn off the power during the first boot.

STEP 3Install the MOES app and create an account

  • Install the MOES app from the App Store or Google Play, or scan the QR code on the manual.
  • Open the app and tap Register. Enter your phone number, receive the verification code and set a password.
  • If you already have a MOES account, tap Log in instead. Use the same account you want the panel bound to.

STEP 4Accept the terms and connect Wi-Fi

  • On the panel, read the terms of service and tap to agree.
  • The panel scans for nearby networks. Select your home Wi-Fi from the list.
  • Enter the Wi-Fi password. Typing is done on the 5-inch touchscreen, so have the password ready before you start.
  • Wait for the panel to report that it is connected. If the network list is empty, move the panel closer to the router and scan again.

Tip: The panel supports both 2.4 GHz and 5 GHz Wi-Fi networks. If your router uses the same network name (SSID) for both bands and the panel has trouble connecting, try separating the 2.4 GHz and 5 GHz bands in your router settings, then connect the panel to either supported network.

STEP 5Bind the panel to your account

The panel displays a QR code on screen.

  • Open the MOES app and use the scan function to read that QR code.
  • Confirm the binding in the app. The panel is now linked to your account.
  • Once binding finishes, the panel moves to the home screen and the app shows the panel in your device list.

Watch: Unboxing and First Setup: Plug In and Power On

STEP 6Add Zigbee and Bluetooth Mesh devices

  • This is the part that replaces a separate hub. The panel is the gateway, so Zigbee and Bluetooth Mesh sub-devices pair directly to it.
  • Put the sub-device into pairing mode. This is normally a long press on the device button until its indicator blinks, and it differs per device, so check that device's own manual.
  • Bring the sub-device close to the panel, within a meter or two for a first pairing.
  • Swipe down from the top of the panel screen and tap the device search icon in the drop-down panel.
  • The panel detects the pairing device. Confirm to complete the network access.
  • Repeat for each Zigbee or Bluetooth Mesh device.

Before pairing Bluetooth Mesh devices, go to Settings > Bluetooth and switch to Mesh Gateway Mode. Classic Bluetooth Mode is the default setting and is used for Bluetooth audio playback.

Bluetooth Mesh devices can only connect when Mesh Gateway Mode is enabled. Switch back to Classic Bluetooth Mode when you want to use the panel as a Bluetooth speaker.

Important: room assignment is not available when you add a sub-device on the panel. Assign the room afterward in the MOES app.

STEP 7Set up Alexa

  • Alexa Voice Service is built in. The account login is started from the MOES app, not from the panel.
  • In the app panel, open the Alexa entry and tap Next.
  • Log in with your Amazon account.
  • Confirm that this device is authorized to use Alexa services.
  • Complete the account association in the Alexa skills binding portal inside the app.
  • Test it by pressing an AI button on the side of the panel and speaking a command.

STEP 8Add cameras, doorbells and smart locks

  • Devices with audio and video streaming that are already in your MOES account sync to the panel automatically.
  • Tap the top-left corner of the home screen to open All monitoring.
  • Compatible cameras, video doorbells and video door locks appear as cards.
  • Tap a card to open the live feed. When a visitor presses the doorbell, the panel rings and opens the camera view by itself.

STEP 9Set up family calling

  • Swipe to the Family call page, or tap the Family call shortcut on the home screen.
  • Audio-enabled devices under your account, and family members registered in the app, sync into the list automatically.
  • Tap a smart control panel card to call that room. Tap a family member card to call their phone app.
  • The receiver can answer the call to start a two-way audio conversation using the built-in microphone and speaker. Please note that the panel does not have a built-in camera and does not support two-way video calling.
  • Long-press a card to hide it. Hidden cards are not deleted and can be restored.

STEP 10Set up infrared control

  • IR control covers TVs, air conditioners and other infrared appliances. The built-in library covers more than 5,300 brands and over 23,000 remote codes.
  • Add the IR device in the MOES app and pick the brand and model, or use the IR learning function on the panel to copy a command from the original remote.
  • To learn a command, point the original remote at the IR learning window on the front of the panel and press the button you want to copy.
  • Test the command. If the appliance does not respond, check the line of sight first, then try another code in the library.

STEP 11Customize the screen and the keys

  • Long-press anywhere on the home screen to add, delete, edit or move cards.
  • Available cards include weather, calendar, album, devices, scenes and the four subsystems.
  • Open the top custom key and the two side touch keys in the app panel to assign scenes or quick actions.
  • In Settings, open Individuation to change the theme and the screensaver, and to set uploaded album photos as a slideshow screensaver.
  • In Settings, open Alexa and Volume to set voice wake-up, mute behavior and system and media volume.

Watch: How to Use the AI Voice Speaker: Smart Home Control Made Easy

Everyday Use

Watch: Full Demo: Voice Control, Lights, Calls, Music and Intercom

Screen or panel What you get
Pull-down panel Swipe down from the top of any page. Do Not Disturb, microphone off, mute, auto brightness, volume and brightness sliders, music, message center, device search, screen lock, settings, data sync and home.
All devices Every device added in the app, grouped by room. Quick on/off where supported, full control page for standard command set devices.
All scenes One-tap actions and light scenes created in the app, switchable by room. Tap Switch Style to change how the cards look.
Subsystems Lighting, curtain, security and environment, each with one-click all-on or all-off for the room.
Security alerts If a gas alarm, smoke alarm, water leak sensor or SOS button triggers, an alert card pops up and an alarm sounds.
Sensor messages Door magnets and PIR sensors raise a message card on the screen when their status changes.
Album Upload photos in the app panel. They appear under Settings, Individuation and can run as a slideshow screensaver.
Bluetooth speaker In Classic Bluetooth Mode the panel pairs with your phone as AI Desktop Hub 5S and plays phone audio through the 5W speaker.

Bluetooth Modes

The panel has two Bluetooth modes, switched in Settings, Bluetooth.

Mode Purpose
Mesh Gateway Mode Connects and controls Bluetooth Mesh sub-devices. Use this when the panel is your Bluetooth gateway.
Classic Bluetooth Mode Default. Pairs with a phone for audio playback. Use this when you want the panel to act as a desktop speaker.

Switching between the two is free and can be done at any time, but a device connected in one mode is not available in the other. Decide which job you want first.

Troubleshooting

Problem What to try
Panel will not power on Confirm the adapter is the original 12V / 1.5A unit and that the socket is live. Try another socket before anything else.
No Wi-Fi networks listed Move the panel closer to the router and rescan. If your router uses one combined name for 2.4 GHz and 5 GHz, separate the bands and join 2.4 GHz.
QR code will not bind Make sure the phone is logged into the same MOES account, that the app has camera permission, and that the panel screen is bright enough for the scan.
Zigbee sub-device not detected Check that the sub-device is actually in pairing mode, that its indicator is blinking, and that it is within a meter or two of the panel.
Sub-device added but not in the right room Room assignment cannot be done on the panel. Set the room in the MOES app.
IR command does nothing Check line of sight between the panel front and the appliance, then try another code in the library or relearn the command.
Sound is muffled The speaker grille is on the back. Make sure it is not against a wall, cushion or shelf back.
Alexa does not respond Confirm the Amazon account login and the authorization step were both completed, then check that the mic is not muted.
Voice assistant hears nothing Check the mute button and the mute indicator light. Unmute and try an AI button on the side.

Need help with installation or troubleshooting? Contact the MOES support team for assistance.

Restart and Factory Reset

Action Path Effect
Restart Settings > Device & System > Device Restart Reboots the panel. Settings and bindings are kept.
Factory reset Settings > Device & System > Factory Reset Deletes the account binding and returns the panel to factory state. You will need to bind it again.
Fault replacement MOES app panel settings Moves all sub-devices and scenes to a replacement panel if the gateway fails.

Factory reset does not delete the devices from your MOES account. They stay in the app and can be re-bound to the panel afterward.

Specifications

Item Value
Model TPL05-T1
Product name AI Desktop Hub 5S
Screen 5 inches, 480 x 960
Input 12V 1.5A
Wireless protocols Wi-Fi, Zigbee, IR, Bluetooth Mesh
Speaker 1 x 5W, 80 Hz to 20 kHz, 100 dB SNR, under 0.5% THD at 1 W / 1 kHz
Antennas 3 built-in FPC antennas
Memory and storage 512 MB flash, 512 MB RAM
Operating temperature 0°C to 40°C
Operating humidity 5% to 90% RH, non-condensing
Dimensions 166.4 x 77.3 x 84.1 mm (6.55 x 3.04 x 3.31 in)
Net weight 440 g (0.97 lb)
Warranty 24 months from the date of purchase

Safety Notes

  • Indoor use only. Do not install in bathrooms or other humid rooms.
  • Suitable for use below 2,000 meters altitude.
  • Use only the original adapter. Do not disassemble, modify or attempt to repair the panel yourself.
  • Do not obstruct the speaker grille on the back.
  • Keep the panel away from water and from direct heat sources.
  • The 5150 to 5350 MHz band is restricted to indoor use.