1.CANNOT CONNECT TO SMART LIFE APP

• Make sure your network is 2.4g WiFi and the signal is strong and steady enough.
• Confirm the indicator light blinks quickly (twice/1s) to initiate APP-config mode.
• If it still fails,confirm indicator light blinks slowly(once/3s) to initiate AP mode.

• If all operations above fail,configure a hotspot from another phone.If it works,confirm the devices number is within the capacity of router before pairing up.

2.CANNOT CONNECT TO ALEXA /GOOGLE ASSISTANT

• Make sure you have enabled "Smart Life" skill with your smart life account in Alexa APP.

• More info:Go to Smart Life >Device>More for instructions to link Alexa/Google Assistant

3.SWITCH CANNOT WORK AFTER WIRING UP

• Check if the load wire (usually red) and live wire(usually black) are connected reversely.
• Check if the load wire(usually red) and neutral wire(usually white) are conneted reversely.

4.CANNOT TURN LIGHT ON/OFF WHILE THE INDICATOR LIGHT IS ON AND PAIRING UP SUCCESSFULLY 

• Check if the neutral wire(usually white) and live wire(usually black) are connected reversely.